Super-POWERFUL
  • All our systems come with all premier call handling features already built in!
  • From the simplest to the most complex dial plan--it's all there from the start!
Super-SUPPORT
  • All our systems come with at least a year of totally unlimited support and configuration changes
  • All our phones come with three years of no-questions-asked warranty!
Super-VALUE
  • All our systems use industry standard parts, so you pay for BRAINS not brands.
  • All our software is open source, so there's never a charge for licensing!

About Centritech

postdateiconThursday, 31 July 2008 13:13

History of Centritech 

The company was founded in Richmond, Virginia as West End Data Processing Services in 1982 by Jay Brown.  At the time, the company focused on dBase programming, MS-DOS, and Clipper programming.  The company was an early participant in FIDOnet, a network of computer bulliten board systems (one of the predescessors of the Internet).

In 1994, West End Data Processing Services changed its name to Short Pump Computer Consultants and moved in the direction of more computer repair, hardware repair, network engineering, LANtastics, Windows-based networks, structured cabling installation, thinnet cabling, and started hosting websites in the earliest days of the then-fledgling Internet. 

In 2002, Short Pump Computer Consultants changed hands from father to son and Scott Brown became the new CEO of Short Pump Computer Consultants.

In 2005, the company changed its name to Centritech and moved its focus to convergence technologies (voice + data + video) and leveraged its network engineering expertise to become Richmond's leading experts in open source Asterisk-based VoIP and communications servers.   

Today, Scott Brown continues to lead Centritech as its serves clients throughout the United States, but still focuses on Richmond and the DelMarVa (Delaware, Maryland, Virginia, Washington DC) region.

Mission of Centritech

Centritech recognizes the coming convergence of voice, data and video into a new era of unified communications--and strives to provide the very best solutions utilizing open source standards of software and protocols.  

 

 

 
Call Centers

Centritech offers a super-powerful call center phone system that has more options for customization than any other brand of call center phone system!  Finally, get ALL the features you want!

PlattyFAX

Centritech is proud to make available a 50-line fax server, starting at only $4,800!  This amazing fax server handles FIFTY simultaneous faxes, inbound and/or outbound at one time!  Compare to the other brands where their servers start around $40,000.  Find out more about this technological marvel, call your Centritech-authorized agent or dealer today!

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Proprietary vs. Open Source
We believe in using open source software for all our systems-- which means we can customize a system to do most anything!  Traditional, proprietary (brand name) systems have a specific feature set and cannot be reprogrammed to do anything truly custom.  If they don't have a feature, they say "sorry", when we don't have a feature, we say "we'll work on that for you!"
Asterisk VoIP Server
Asterisk, the core of every Centritech phone system, is the most widely supported open source software project in the world.  Because every business needs a phone system and because traditional phone software is so limited, there is an ever-growing community of developers and supportive companies who use and grow the Asterisk platform.  Centritech develops and contributes new features and support in a variety of public forums.  Traditional phone vendors can go bankrupt, but Open Source projects are forever (since they have a diverse ownership base).
We're Here for You... Period.
Many companies claim that you can count on them--but how many really deliver?  At Centritech, we don't just say it, we DO it.  We love our work, so when a client faces a really tough challenge, we get excited and determined to help them solve the issue--which often leads to more innovation and improved operations.  We really are here for you--that's why our support plan is unlimited within its term (and can be extended for however many years you want).

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