Super-POWERFUL
  • All our systems come with all premier call handling features already built in!
  • From the simplest to the most complex dial plan--it's all there from the start!
Super-SUPPORT
  • All our systems come with at least a year of totally unlimited support and configuration changes
  • All our phones come with three years of no-questions-asked warranty!
Super-VALUE
  • All our systems use industry standard parts, so you pay for BRAINS not brands.
  • All our software is open source, so there's never a charge for licensing!

Client Reference Letters

Weinstein Properties

Testimonials - Client Reference Letters
To whom it may concern:

When our company considered ways to connect our thirty-four local property management offices to our central office and improve call handling capabilities, we realized how few systems are capable of meeting our needs and requirements.  Through our own research, we decided on an open source VoIP  software package called Asterisk.  Our internal IT staff set about testing it and soon decided to bring in some experts.

We contacted Centritech with our RFP relating to the development of a test deployment involving seven of our remote property offices. Through working with Centritech, we were able to successfully deploy the new system and deploy it to production use.  Here are some specific reasons we like working with Centritech and recommend them to other companies:
  • Centritech specializes in Asterisk-based systems and they are expert with the system.
  • The engineering staff of Centritech is especially resourceful in meeting our requirements—which were often for non-standard features that required custom programming.
  • Centritech was able to integrate a wide variety of hardware to meet our needs on an individualized basis—Therefore, we got exactly what we wanted, without settling for something less.
  • They recommend the right hardware with the right features by listening to our needs and fully understanding what we need to get our work done.
  • They make good suggestions about ways to improve call handling which is obviously backed by extensive real world experience.
  • The inclusion of all possible call system features made it easy to do anything we wanted.
  • I place a special value on Centritech's unlimited support service contract.  I never have to make an “investment decision” when I call them to make a configuration change for me or for technical assistance.
In summary, I wholeheartedly recommend Centritech to any business who places value on their phone system.  Centritech has not only met, but exceeded my expectations and my company is all the better for it.  I will continue to work with Centritech and encourage you to do the same.
 

Flexible Office Solutions

Testimonials - Client Reference Letters
In the summer of 2008, my business partner and I created an executive office center that had special phone requirements. We needed the capability to quickly set up and remove phone service for our clients, without waiting on the phone company. We were also aware of Voice over IP (VoIP) technology and we knew the potential cost savings it afforded. What we were lacking was the technology knowledge to be able to install and run this ourselves.

Luckily for us, I was introduced to Scott Brown from Centritech at a business meeting. Scott and his staff met and exceeded our expectations when it came to the implementation and continued support for our phone system. This system is comprised of a T1 purchased from a local SIP provider, an Asterisk UNIX-based phone server and Linksys VoIP phones all running on CAT5 cables and using POE switches. We currently have 27 phones in place, with the capability to add another 70 phones. We also use ATA TAP devices to allow fax machines to be on the network. Scott trained us to do the great majority of all the changes to the system, adding and deleting phones, updating the system information and minor troubleshooting. Centritech has been responsive, knowledgeable, and proactive. We enjoy the ongoing relationship we have with them and I would recommend their services to another organization.
 
Call Centers

Centritech offers a super-powerful call center phone system that has more options for customization than any other brand of call center phone system!  Finally, get ALL the features you want!

PlattyFAX

Centritech is proud to make available a 50-line fax server, starting at only $4,800!  This amazing fax server handles FIFTY simultaneous faxes, inbound and/or outbound at one time!  Compare to the other brands where their servers start around $40,000.  Find out more about this technological marvel, call your Centritech-authorized agent or dealer today!

Proprietary vs. Open Source
We believe in using open source software for all our systems-- which means we can customize a system to do most anything!  Traditional, proprietary (brand name) systems have a specific feature set and cannot be reprogrammed to do anything truly custom.  If they don't have a feature, they say "sorry", when we don't have a feature, we say "we'll work on that for you!"
Asterisk VoIP Server
Asterisk, the core of every Centritech phone system, is the most widely supported open source software project in the world.  Because every business needs a phone system and because traditional phone software is so limited, there is an ever-growing community of developers and supportive companies who use and grow the Asterisk platform.  Centritech develops and contributes new features and support in a variety of public forums.  Traditional phone vendors can go bankrupt, but Open Source projects are forever (since they have a diverse ownership base).
We're Here for You... Period.
Many companies claim that you can count on them--but how many really deliver?  At Centritech, we don't just say it, we DO it.  We love our work, so when a client faces a really tough challenge, we get excited and determined to help them solve the issue--which often leads to more innovation and improved operations.  We really are here for you--that's why our support plan is unlimited within its term (and can be extended for however many years you want).